At IceTrek Shop, we understand that when you order premium figure skating equipment, you’re eager to hit the ice with your new gear. That’s why we’ve partnered with world-class shipping providers to ensure your order arrives safely and efficiently, no matter where your skating journey takes you.
Our Shipping Promise
From our Sacramento headquarters to skating rinks worldwide, we deliver:
- Reliable service through trusted carriers (DHL, FedEx, and EMS)
- Transparent tracking for every shipment
- Careful packaging to protect your delicate skating equipment
- Flexible options to suit your timeline and budget
Shipping Methods
Standard Shipping (Recommended)
Carriers: DHL or FedEx
Delivery Time: 10-15 business days after dispatch
Cost: $12.95 USD (regardless of order value)
Our standard option offers the perfect balance of speed and affordability. Your blades, dresses, and accessories will be carefully packed and shipped with full tracking capabilities. This service is available to most destinations (excluding some Asian countries and remote areas).
Free Economy Shipping
Carrier: EMS
Delivery Time: 15-25 business days after dispatch
Cost: FREE for orders over $50 USD
Perfect for budget-conscious skaters who don’t mind waiting a little longer. All orders are processed with the same care—just with a more economical transit time. Free shipping automatically applies at checkout for qualifying orders.
Order Processing Timeline
We take pride in preparing your skating essentials with care:
- Order Verification: Our team reviews each order for accuracy (typically within 4 business hours)
- Processing: 1-2 business days (may extend during peak seasons or for custom items like Chloe Noel dresses)
- Dispatch Notification: You’ll receive tracking information the moment your package leaves our facility
Important Notes for International Customers
- Customs fees or import taxes are the responsibility of the recipient
- Delivery estimates exclude customs clearance time
- We cannot ship to PO boxes or military addresses
- Some blade models may require additional processing time
Have Special Shipping Needs?
Our Sacramento-based customer service team understands the unique requirements of figure skating equipment. Contact us at [email protected] for:
- Expedited shipping quotes
- Large team orders
- Special packaging requests
- Clarification on restricted areas
Note: During competition seasons (particularly October-January), please allow extra processing time due to high order volume.
At IceTrek Shop, we’re not just shipping products—we’re delivering the tools for your skating dreams. Thank you for trusting us with your equipment needs!